Moto Z Play Unbrick Solution: Step By Step Guides

Finally! Welcome to Moto Z Play unbrick page on ArykTECH. On this page, we attempt to address and unbrick all Moto Z Play in Qualcomm HS-US...

Moto Z Play Unbrick Guide

Finally! Welcome to Moto Z Play unbrick page on ArykTECH. On this page, we attempt to address and unbrick all Moto Z Play in Qualcomm HS-USB QDLoader 9008 brick state which is also referred to as QHS-USB QDLoader 9008.
Before I proceed, I will like to say thank you to Victor Lozada who first reported the Moto Z Play QHS-USB QDLoader 9008 hard brick case on our Tool Studio tutorial page and for providing detailed info on how the phone got bricked and all his attempts to recover the device.


Since this page proffers solutions (not a development page), I will prefer not to mention the big terms or discuss the tedious processes involved while working out these solutions; hence, this page will dive head straight into explaining what exactly to do to recover your Moto Z Play from Qualcomm QHS-USB QDLoader 9008 brick state in which it is found now.


The Required Files (Downloads)
File Download Links Description
Motorola Device Manager SKIP this if installed already. This will install all the drivers necessary for your Moto Z Play to communicate with your Windows PC. It will also be useful if your device enters fastboot mode at the least.
QHS-USB QDLoader Drivers Important! Please uninstall every instance of this (if you have already installed QHS-USB Drivers on your PC) then, download the one specific for your PC and install it from the link.
Moto Z Play Firmware This is your device firmware. This firmware is specific for Moto Z Play XT1635-02. Though partially modified, this is a complete motorola stock image with everything necessary to boot and run Android OS on your device.
OTA File for Moto Z Play Like the firmware, this file is specific for Moto Z Play XT1635-02. This is where major future updates and ammendments on this project shall focus.
Loader.img This turns your SD Card to a bootable partition that can be mounted by your device so that Motorola Device Manager can detect your device and flash official stock firmware on it. This will also allow you use RSDLite for your device.

How to Recover Your Moto Z Play from QHS-USB QDLoader 9008 Mode: Blank Flash/Fastboot Method

NOTE:
Qualcomm devices arrive at QHS-USB QDLoader 9008 mode from different causes and in view of this, the method that works for one device may not work for another.

    Example;
    A Qualcomm device that arrive at QHS-USB QDLoader 9008 mode due to secure boot failure case is not the same as the one that arrive 9008 mode from an incomplete upgrade or downgrade.

While this solution is expected to solve most Moto Z Play QHS-USB QDLoader 9008 issues, some devices may not survive this yet.
Now, carefully follow as thus;

1. Download Motorola Device Manager from the table above and install it on your PC. Skip this step if you have installed Motorola Device Manager on your PC already.
2. Download QHS-USB QDLoader Driver and install it on your PC. NOTE: if you already have any QHS-USB QDLoader drivers installed on your PC, uninstall it first and then, install the one you downloaded from the table above.
3. Download the firmware from the table above. If you have downloaded the firmware found on Lenovo-forum here before, then, just download ONLY the OTA File for Moto Z Play from the table above.
4. Now, unpack or extract your Firmware onto a folder on your PC. (B) If you have downloaded just the OTA File, unpack the OTA File and replace its content with the one you have in your firmware folder.

Moto Z Play Unbrick Guide - Step 3

Moto Z Play Unbrick Guide - Step 3B

Moto Z Play Unbrick Guide - Step 3C
    NOTE:
    Make sure no additional folder is created. Just replace the contents as is in the folder.
5. Connect your Moto Z Play to the PC and hold on while the drivers are being installed. If the drivers installation is successful, proceed.
6. Now, go back to the firmware folder and locate flashall.bat and double-click it. This will open a Command Prompt Window which should detect your connected Moto Z Play almost immediately.
Moto Z Play Unbrick Guide - Step 6

7. Once detected, the flashing sequence will begin. Relax until the process is completed and your phone reboots.
8. Note that when your phone reboots, it will go straight to Recovery Mode. Just Wipe/Factory Reset the phone and restart it again.
9. Congratulations! Now, your Moto Z Play should boot on normally.


OBSERVATIONS:
1. The flashall.bat file executes blank flash files that should detect and recorgnise your connected phone even in QHS-USB QDLoader 9008 mode. If your device is not detected, are you sure the PC sees the device at all?
2. If in the middle of the flashing process, the operation is aborted, DO NOT disconnect the device. Just double-click the flashall.bat file again. The operation will resume without any interruption this time.
3. If your device is not detected at all, then you need Loader.img for your device. See the second method below.


How to Recover Your Moto Z Play from Qualcomm QHS-USB QDLoader 9008 Mode: Loader Method

Intro:
When your Qualcomm device enters any of the Qualcomm QHS-USB QDLoader mode be it 9008, 9006, bulk and the likes, it's like a faulty hibernation where the keychars are not properly mapped or the device boot engines are not in order. In this case, getting a bootable image and you will be able to do the magic.

Get A Moto Z Play Loader.img from ArykTECH

I have ordered a Moto Z Play from AliExpress and intend to make a Loader.img file, some video tutorials and some graphical illustrations to refine this page with. The delivery time (to Lagos, Nigeria) is 20 - 35 days thus; July 8th - August 16th.
Pre Order Now @ $5 USD Via PayPal

Or, Make One By Yourself

    Hints:
    Using the Moto Z Play Loader.img file, you can turn your SD Card to a bootable disk which can be used to boot your Moto Z Play to recovery so that you flash stock firmware safely using either RSDLite or Motorola Device Manager - NOTE: for Motorola Device Manager to work, your device must be on Android 6.X.X.

To Make A Loader.img File By Yourself;
1. Get an SD Card. 8GB or 16GB. (16GB and a first class grade SD Card is recommended).
2. Get your device exact variant. Alternatively, you may Google Search maybe you'll find an already made Moto Z Play Loader.img file to download.
3. Root the device and install Terminal Emulator on the device.
4. Download, install and run BusyBox on the device. Make sure busybox scripts are properly installed. Download this BusyBox Version
5. Now, Open/Launch Terminal Emulator. On it type:
su
and tap/hit enter key. A prompt box should display asking for Root Permission. Grant it.
6. Still on Terminal Emulator type;
dd if=/dev/block/mmcblk0 of=/sdcard/Loader.img bs=1024 count=168960
and tap/hit the enter key.
7. Hold on for few minutes. When the process is completed on Terminal Emulator using your phone's File Manager, go to the Root Directory of your SD Card, a file name Loader.img should now be there.
8. Copy the Loader.img file to your PC and proceed from there.

How to Create Bootable SD Card with Loader.img File On your PC

1. First, format your SD Card or get another for this job.
2. Download DiskImageRev2 on your PC. You can download it with your phone and move it onto your PC.
3. Slot your SD Card in a card reader and connect it to your PC.
4. Launch DiskImageRev2 on your PC - as Admin preferably.

Moto Z Play Unbrick Guide - Part 2, Step 4

5. On launch, DISKIMAGEREV should detect and display the drive where your SD Card is connected. If otherwise, browse to select the drive.
Moto Z Play Unbrick Guide - Part 2, Step 5

6. From DISKIMAGEREV, browse to the folder where you saved/copied the Loader.img file on your PC and select it.
Moto Z Play Unbrick Guide - Part 2, Step 6

7. Now, click Write and wait until DISKIMAGEREV completes the process.
Moto Z Play Unbrick Guide - Part 2, Step 7
    Once DISKIMAGEREV has successfully written the files on the SD Card, your SD Card is now bootable! You may now insert it on your Moto Z Play and boot the device just by powering on the phone.

NOTE: To boot your device with the just created bootable SD Card, a. Power Off your device by any means. b. Slot the bootable SD Card in the phone. c. Power On the phone by pressing the Power Button. d. Wait for some minutes while your phone is been booted. The phone will go straight into recovery screen.
You may now connect it to the PC and use either RSDLight or Motorola Device Manager to load and flash stock official firmware on your Moto Z Play.


Having issues to solve or questions to ask? Please, explain in detailed in the comment box below. Wish to DONATE? Donate here

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ArykTECH: Moto Z Play Unbrick Solution: Step By Step Guides
Moto Z Play Unbrick Solution: Step By Step Guides
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