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How to Hard Reset iTel A12

hard reset iTel A12

Here, we show you how to boot your iTel A12 to recovery mode and hard reset it from there. And how to factory reset your iTel A12 from the settings options.

What is Hard Reset?

Hard Reset is the process of wiping or formating your device which in this regard, is iTel A12 without having to access the phone itself. By this, you will have to boot the device to recovery mode so that you may access the device recovery partition hence, wipe or format the device from there.

To hard reset your iTel A12, you are required to know the specific key combo (key combinations) for booting the device to recovery mode.

Hard Resetting your iTel A12 will wipe, format all your device data and files. Therefore, I recommend that you backup your important files before you proceed.

What is Factory Reset

Factory Reset is the process of wiping or formating your device, such as iTel A12 through the phone settings options. By this method, you must be able to access the phone itself before you can perform a factory reset.

Meanwhile, it should be noted that you can only factory reset your iTel A12 if the device is not password locked or not inoperable.

Just like Hard Reset, factory resetting your iTel A12 will wipe, format all your device data and files. Therefore, I recommend that you backup your important files before you proceed.

When Can you Hard Reset iTel A12?

1. When you forgot the device password or passcode.

2. When the device becomes inoperable.

3. When you want to sell, exchange or trade off the device.

4. When you notice certain malfunctions in the device.

5. When the phone reboots incessantly.

6. When the phone is stuck at boot screen, does not boot pass welcome screen.

When Can You Factory Reset iTel A12?

1. When you want to sell, exchange or trade off the phone.

2. If you notice the phone malfunctions thus, reboots at some point or so.

How to Hard Reset your iTel A12

1. Power Off your iTel A12 either by removing the battery from the phone or by powering it off normally, the first thing you need to do is just power off the phone.

2. Press And Hold the Power Button for about 3 Seconds.

3. While Still Holding the Power Button, press and hold Volume Down (Volume -) Button for about 3 Seconds. Thus, you should now be pressing both Power and Volume Down buttons

4. Now, release the buttons i.e Power Button and Volume Down button at once.

5 Shortly after releasing both buttons, an android icon should appear on your iTel A12 screen. Now, press either of the Volume Buttons, most likely, Volume Up key.
Good! You are now in your iTel A12 recovery mode screen.

a. Use the Volume-up to navigate up.
b. Use the Volume-down to navigate down.
c. The Power button to select.

How to Factory Reset your iTel A12

1. If your device is turned off, turn on the device.

2. Now, go to Settings, General then scroll down until you see Backup & Reset.

3. From the screen, tap Factory Data Reset and then, Reset Phone.

4. From the screen, choose Delete All if you are sure you want to proceed and clear all your phone's data.

5. Now, select Ok to confirm the whole operation.

6. Wait for some minutes or until the phone completes the operation. By that, you have just successfully factory reset your iTel A12.

Your device may reboot a couple of times before it finally completes the factory data reset. Just let it do its job without interruptions.


  1. Replies
    1. You're welcome. And thank you for the feedback.

  2. Thanks it's helpful, and one the how can I slove the network issue it's showing Sim but no service, pls am so worry about it

    1. The solution to that would depend on the cause of the issue. No service issue could be due to an hardware fault or software dysfunction. You will need to provide detailed explanation before we can determine how to help you restore your iTel A12 no network issue. Thank you.